Privacy Policy

Safeguarding Your Information and Trust

Introduction

This Policy is owned and operated by Uday Enterprises, henceforth referred to as “EaseMyBizz” which includes its subsidiary, affiliates, successors and permitted assigns. In the course of using this website or availing the products and services via the online application forms and questionnaires. EaseMyBizz and its affiliates may become privy to the personal information of its users, including information that is of a confidential nature. EaseMyBizz provides services to the users through the website and is committed to protecting and respecting the privacy of the users and has taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the World Wide Web. EaseMyBizz, shall not be held liable for disclosure of the confidential information if such disclosure is in accordance with this Privacy Policy (“Policy”) or in accordance with the terms of any agreements entered with the users. EaseMBizz also assures not to disclose all information that it learns during the transactions and payments made to the user’s account(s). “user (s)” shall mean and include all companies and private organizations that visit the website and provide information to EaseMyBizz through any of the modes referred to in the clause on “Collection of Information” below. All words and expressions used in this policy shall have the meanings respectively assigned them in the prescribed Act.

 

Collection of information

EaseMyBizz shall obtain digital consent from the provider of the sensitive personal data or information regarding purpose of usage before collection of such information. During the use of the website, EaseMyBizz may collect and process information from the users, including but not limited to the below mentioned:

  • Information that the users provide to EaseMyBizz by filling in forms on the website. This includes contact information such as name, email address, mailing address, phone number, financial information, bank account number, password and preferences information such as favourites lists and transaction history;

  • Information that the users provide when the users write directly to EaseMBizz (including by way of email, WhatsApp or messages);

  • Information that the users provide to EaseMyBizz over telephone;

  • EaseMyBizz may make and keep a record of the information shared by the users with EaseMyBizz;

  • Information that the users provide to EaseMyBizz by completing surveys;

  • When the user uses the website, EaseMBizz servers automatically record certain information that the user’s web browser sends whenever the user visits any website. These server logs may include information such as the user’s web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. EaseMyBizz uses this information, which may or may not identify users, to analyze trends, to administer the website, to track user’s movements around the website and to gather demographic information about the user base as a whole.

While collecting information directly from the person concerned, EaseMyBizz or any person on its behalf snail take such steps as are, in the circumstances, reasonable to ensure that the person concerned is having the knowledge of — (a) the fact that the information is being collected; (b) the purpose for which the information is being collected; (c) the intended recipients of the information. EaseMyBizz or any person on its behalf shall, prior to the collection of information including sensitive personal data or information provide an option to the provider of the information to not to provide the data or information sought to be collected. The provider of information shall, at any time while availing the services or otherwise, also have an option to withdraw its consent given earlier to EaseMyBizz. Such withdrawal of the consent shall be sent in writing to the EaseMyBizz. In the case of provider of information not providing or later on withdrawing his consent, EaseMyBizz shall have the option not to provide goods or services for which the said information was sought.

Non-disclosure

EaseMyBizz pledges that it shall not sell or rent users’ personal details to anyone. EaseMyBizz will protect every bit of the users’ business or personal information and maintain the confidentiality of the same. With this seal of trust, EaseMyBizz makes its services available to the users for assessment and analysis that include credit and behavior scoring, market and product analysis. EaseMyBizz guarantees that it is going to keep all information confidential except in the following cases:

  • EaseMyBizz may disclose users’ information to governmental and other statutory bodies who have appropriate authorization to access the same for any specific legal purposes.

  • EaseMyBizz may disclose users’ information if it is under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply the Terms of Use (displayed on the website), or to protect the rights, property or safety of EaseMyBizz, its users or others. This includes exchanging information with other companies / agencies that work for fraud prevention and credit reference.

  • EaseMyBizz may disclose users’ information to its agents under a strict code of confidentiality.

  • EaseMyBizz may disclose users’ information to such third parties to whom it transfers its rights and duties under the customer agreement entered into with the users. In such an event, the said third parties’ use of the information will be subject to such confidentiality obligations as contained in this Policy.

  • EaseMyBizz may disclose users’ information to any member of its related or group companies including its subsidiaries, its ultimate holding company and its subsidiaries, as the case may be.

  • In the event that EaseMyBizz sells or buys any business or assets, it may disclose the users’ information to the prospective seller or buyer of such business or assets. user, email and visitor information are generally one of the transferred business assets in these types of transactions. EaseMyBizz may also transfer or assign such information in the course of corporate divestitures, mergers or dissolution.

EaseMyBizz shall ensure that in case of disclosure of whole or part of the user’s information to a service provider or agent, within or outside India, the same shall be bound by obligations of confidentiality at least as strict as EaseMyBizz’s obligations under this Privacy Policy and the information shall be accorded the same level of protection as provided by EaseMyBizz’z under the terms of this Privacy Policy. EaseMyBizz may store the user’s information in locations outside the direct control of EaseMyBizz (for instance, on servers or databases co-located with hosting providers). EaseMyBizz never will sell or rent personal information of its clients to anyone, at any time, for any reason. EaseMyBizz may use the user’s personal information in the following ways, viz:

  • Monitor, improve and administer the website and improve the quality of services; Analyze how website is used, diagnose service or technical problems, maintain security;

  • Remember information to help the user effectively access the website;

  • Monitor aggregate metrics such as total number of views, visitors, traffic and demographic patterns;

  • To confirm the user’s identity in order to determine its eligibility to use the website and avail of the services;

  • To notify the user about changes to the website;

  • To enable EaseMyBizz to comply with its legal and regulatory obligations;
  • To help the user apply for certain products and services.

  • For the purpose of sending administrative notices, service-related alerts and other similar communication with a view to optimizing the efficiency of the website.

  • Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity.

  • To reinforce EaseMyBizz’s Terms of Use.

Access to personal information is strictly restricted and shared in accordance with certain specific internal procedures and safeguards that govern access. Certain features of the website are available for use without any need to provide details. Other features of the website may require users to provide details including but not limited to the user’s name, address, mobile number, email address, PAN No., employment & income details. You can

Security of information

EaseMyBizz takes the security of its user’s information very seriously. EaseMyBizz protects the user’s information using bank-level data security: 128 bit-encryption and a TLS 1.2 protocol. This creates an encrypted connection between the user’s browser and EaseMyBizz servers. All information always remains encrypted. If the user allows EaseMyBizz to see its banking information online rather than in paper form, it is on a read-only basis. EaseMyBizz does not have access to change, edit, or modify bank account information in any manner whatsoever. EaseMyBizz employees cannot view the user’s banking username and passwords, and the same is securely stored in separate encrypted areas with its financial services providers. All information provided to EaseMyBizz is stored on its secure servers whether outside or within India. EaseMyBizz has procured the International Standard IS /ISO/IEC 27001 on “Information Technology – Security techniques -Information Security Management System -Requirements.” EaseMyBizz uses commercially reasonable safeguards to preserve the integrity and security of the users’ information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment. The information that is collected from the users may be transferred to and stored at a destination inside or outside India. By submitting information on the website, the users agree to this transfer, storing and/ or processing. EaseMyBizz will take such steps as it considers reasonably necessary to ensure that the users’ information is treated securely and in accordance with the Policy. always choose not to provide information and in such cases, if the information required is classified as mandatory, you will not be able to avail of that part of the Services, features, or content. You can add or update Your Personal Information on a regular basis. In using the website, the users accept the inherent security implications of data transmission over the internet and the World Wide Web cannot always be guaranteed as completely secure. Therefore, the use of the website will be at the own risk of the users. EaseMyBizz assumes no liability for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond its reasonable control and the user agrees not to hold EaseMyBizz responsible for any breach of security unless such breach has been caused as a direct result of gross negligence or willful default by EaseMyBizz. In the event EaseMyBizz becomes aware of any breach of the security of the users’ information, it will promptly notify the users and take appropriate action to the best of its ability to remedy such a breach.

Exclusion

This Policy does not apply to any information other than information collected by EaseMyBizz through the website including such information collected in accordance with the clause on “Collection of Information” above. This Policy shall not apply to any unsolicited information provided by the users through this website or through any other means. This includes, but is not limited to, information posted to any public areas of the website. All such unsolicited information shall be deemed to be non-confidential and EaseMyBizz shall be free to use, disclose such unsolicited information without limitation.

Cookies

EaseMyBizz collects certain information from the user’s browser using small data files called “cookies.” EaseMyBizz uses session ID cookies to confirm that customers are logged in. This type of cookie helps EaseMyBizz recognize a customer if he or she visits multiple pages on the website during the same session, so that separate passwords are not required to access each page. These cookies terminate once the customer closes the browser. By default, EaseMyBizz uses a persistent cookie that stores customer login ID (but not password) to make it easier for the customer to login when returning to the website. EaseMyBizz encodes its cookies so that only EaseMyBizz can interpret the information stored in them. The user may remove or block this cookie using the user’s browser settings to disable the feature. EaseMyBizz also stores transaction history. EaseMyBizz may collect additional information in ways not specifically described herein. For example, EaseMyBizz may track information related to interactions with customer service or responses from surveys or other feedback tools. EaseMyBizz uses this information to continually improve the service provided to the customers. EaseMyBizz’s Privacy Policy does not cover the use of cookies by its partners and affiliates. EaseMBizz does not have access or control over these cookies. EaseMyBizz’s partners and affiliates may use session ID cookies to provide a custom user experience and to track the success of EaseMyBizz’s partnership with them.

Web beacons

The web pages of the website contain electronic images known as “web beacons” (sometimes called single- pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the website is used. Web beacons may also be used in some of EaseMyBizz’s emails to so as to know which emails and links recipients have opened, allowing it to gauge the effectiveness of its customer communications and marketing campaigns.

Referrals

If the user wishes to introduce EaseMyBizz/ the website to any other person / entity, the user will be asked to provide such person / entity’s name and email address. EaseMyBizz will automatically send such person / entity an email inviting it or to visit the website. EaseMyBizz stores this information for the purpose of sending this email and keeping a record of the number of persons/ entities so referred by the users. EaseMyBizz may send additional emails to the said person / entity in connection with services offered by EaseMyBizz. Such person / entity may contact EaseMyBizz at contact@EaseMyBizz.in to request that this information be removed from EaseMyBizz’s database.

Links to third-party websites

The website includes links to other websites whose privacy practices may differ from those of EaseMyBizz. The inclusion of a link does not imply any endorsement by EaseMyBizz of the third-party website, the website’s provider, or the information on the third-party website. If the users submit personal information to any of those websites, such information is governed by the privacy policies of such third-party websites and EaseMyBizz disclaims all responsibility or liability with respect to these policies or the websites. The users are encouraged to carefully read the privacy policy of any website that they visit.

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